The aim of this master thesis was to measure the terminological consistency when indexing fiction. The study included ten participants, five librarians and five patrons who indexed two novels in three steps. Besides calculating the terminological consistency a typified index based on the term frequency was created.Subject heading list Att indexera skönlitteratur was used as a controlled vocabulary and to calculate the consistency the asymmetrical formula was used.The result showed that the study produced relatively high consistency values compared to other studies. The subject heading list increased the consistency value for all of the participants, for the patrons the increase was substantial. The librarians produced higher consistency values compared to the patrons in almost every step and they had in percentage lower amount of terms used only once..

The aim of this master thesis is to find out how indexing of fiction works. I look at the consistency when users? choices of index words are compared with each other and I also compare users? choices to the current indexing made by libraries. I examine the subject heading list, Att indexera skönlitteratur, to find out how well it works in this particular context. The investigation included seven users who, in three steps, are creating a subject heading index of the Swedish novel Klippdockan by Cecilia Dahlheim.

The purpose of this Masters thesis is to study how three public libraries in the west of Sweden have arranged their fiction for adults on shelves and what the possibilities for fiction retrieval are in their Online Public Access Catalogues OPAC. The theoretical framework includes a practical part consisting of Jarmo saartis ideas about shelf arrangement and a theoretical part consisting of Annelise Mark Pejtersens different dimensions. The methods used in the case study are three interviews with librarians, visits in the libraries and searching in the libraries OPACs. Furthermore, we have summarized relevant literature about this subject in a summary of research. The analysis shows that our three libraries have arranged their fiction in a traditional way according to Saartis ideas about shelf arrangement.